Frequently Asked Questions
Can I share my score?
No, the app does not have a way to share scores and stats.
Can I change my smart sack name?
No, the name is fixed.
Is the smart sack name unique?
We estimate there are about 500,000 different names, so it is very unlikely that you will find two smart sacks with the same name!
Can I use more than one smart sack at the same time?
The app can only connect to one smart sack, but multiple sacks can be used in the same room at the same time. If an app connects to the wrong sack, force kill the app. After the app connects to the correct sack, it will only connect to that sack until you force kill the app.
Does the app work in the background?
Yes the app will continue to run in the background, either while using other apps, or when the screen is off. So you can close the screen and continue to play and hear your score.
What is the range?
The connection should work up to 20 feet or more.
Is the high score (“Best Ever”) stored in the sack?
No, right now it is stored in the phone. We are thinking about storing it in the sack.
Can I reset the high score (“Best Ever”)?
If you delete the app and reinstall it, that should reset the high score.
Does it work without the app?
No, it doesn't do much without the app. There is no speaker to announce your score.
Can I use the smart sack for juggling?
Yes that smart sack will work with counting while juggling, although you can only connect to one sack at a time, so the count will be the number of “rounds” completed.
Are there firmware updates?
Yes the smart sack can receive firmware updates to add new features and improve the kick detection. If a firmware update is available, it will start when the sack connects to the app. We have not released any firmware updates yet.